Last updated 25 July 2026.
TriLoad is a training-load dashboard for coaches, run by Trifit (trifit.co.za). This page explains what personal information TriLoad collects, why, and what we do with it — for both coaches who sign up and the athletes whose data coaches upload.
Your coach account: your name, email address, and password (handled securely by our authentication provider — we never see or store your password in plain text).
Athlete data you upload: when you import a TrainingPeaks export, we store what's in it — an athlete's name, optionally their email address (if you choose to save it for emailing reports), and their training session data (dates, titles, sport, duration, heart rate, power, distance, and any comments in the file). If you import a Custom Metrics export, we also store wellness readings such as HRV, resting pulse, sleep hours and Body Battery.
Technical data: if something goes wrong, our error-monitoring tool records basic technical details (like the page you were on and your browser) to help us fix the bug. It doesn't track you across other sites.
To run the dashboard: turning imported files into training-load charts and reports, sending a report to an athlete by email when you click "Email report", and following up if you use the "Report a problem" form.
We don't sell data or use it for advertising. To run TriLoad, a few service providers process data on our behalf: Supabase (database and account login), Vercel (application hosting), Resend (sending report emails you request), and Sentry (error monitoring). Each only sees what it needs to do its job.
Athlete data in TriLoad is entered by their coach, not by TriLoad. If you're a coach, you're responsible for having your athlete's permission to upload their training and wellness data — and a parent or guardian's consent if the athlete is under 18. If you're an athlete and want your data removed, ask your coach, or contact us directly at info@trifit.co.za and we'll help.
For as long as your coach account is active. You can delete an athlete's data anytime from the dashboard (click the ✕ next to their name), and it's removed immediately. Deleting your coach account removes your account data too.
Every coach's data is kept separate at the database level — you can only ever see your own athletes, never another coach's. All traffic to TriLoad is encrypted (HTTPS), and passwords are handled entirely by our authentication provider.
TriLoad uses only the essential cookies needed to keep you signed in. No advertising or tracking cookies.
You can access, correct, or delete your data at any time from Account settings and the dashboard. To request anything we can't handle in-app, email info@trifit.co.za.
If this policy changes in a meaningful way, we'll update the date at the top of this page.
Questions about privacy? info@trifit.co.za.